Privacy Policy | Metabolic Health MD

Website Privacy Policy

Effective Date: October 27, 2026

Last Updated: October 27, 2026

This Website Privacy Policy explains how Metabolic Health MD, PLLC (“MHMD,” “we,” “us,” or “our”) collects, uses, and shares personal information obtained through metabolichealthmd.com and related online interactions.

This policy applies to general website information. Different privacy rules may apply when you become a patient.

1. Who We Are

Metabolic Health MD, PLLC is a Texas professional limited liability company providing physician-led metabolic health care by telehealth to eligible patients in the United States.

Dr. Elie Jarrouge also provides medical care at C37 Medical Hub in Dubai Healthcare City as a DHA-licensed Internal Medicine Consultant.

U.S. contact information

Metabolic Health MD, PLLC
945 McKinney St #16579
Houston, TX 77002

Phone: (713) 367-1863
Email: contact@metabolichealthmd.com

2. U.S. Medical Services

U.S. physician services are available to patients physically located at the time of their medical encounter in states where Dr. Jarrouge is authorized to practice.

Current licensed states are:

Alabama, Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Louisiana, Michigan, New Jersey, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Washington, and Wisconsin.

3. Relationship to HIPAA

This Website Privacy Policy governs general website and pre-patient information.

Once you become a patient of Metabolic Health MD and MHMD creates or receives protected health information (“PHI”) as part of your U.S. healthcare, the use and disclosure of that PHI is governed by applicable federal and state healthcare privacy laws, including HIPAA, and by our Notice of Privacy Practices.

This Website Privacy Policy does not replace our HIPAA Notice.

4. Dubai Clinical Information

Medical care provided by Dr. Jarrouge at C37 Medical Hub in Dubai is governed by applicable UAE and Dubai healthcare and data-protection requirements and applicable C37 Medical Hub policies.

HIPAA generally governs the U.S. clinical practice and should not be understood as the legal framework governing care provided in Dubai.

See our Dubai Privacy Notice for additional information.

5. Information We Collect

Information You Provide

We may collect information you voluntarily provide when you:

submit a website contact form;
request information;
communicate with us by email, phone, or messaging;
schedule a discovery call;
sign up for communications;
request a consultation; or
otherwise interact with the website.

Information may include:

name;
email address;
phone number;
location;
communication preferences; and
information you choose to include in your message.

Please do not submit detailed medical histories, medical records, Social Security numbers, financial account information, or other highly sensitive information through ordinary website contact forms unless specifically requested through a secure clinical system.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

IP address;
browser and device type;
operating system;
referring website;
pages viewed;
approximate geographic information;
date and time of visits;
interactions with website features; and
cookie and similar technology information.

6. Cookies, Analytics, and Advertising Measurement

We may use cookies and similar technologies to:

operate the website;
maintain security;
remember preferences;
understand website traffic and performance;
determine how visitors find and use the site; and
measure advertising effectiveness.

We may use services such as website analytics and advertising-conversion measurement tools.

These providers may collect device identifiers, browser information, IP address, and website interaction information according to their own terms and privacy practices.

You may control certain cookies through browser settings and, where available, website consent controls.

7. How We Use Personal Information

We may use personal information to:

respond to questions and inquiries;
provide requested information;
schedule calls or appointments;
communicate administrative information;
operate and improve the website;
measure website and advertising performance;
protect against fraud, abuse, or security threats;
comply with legal and regulatory obligations; and
send marketing communications when permitted by law.

You may unsubscribe from marketing email communications at any time.

8. How We Share Information

We may share personal information with:

website hosting and technology providers;
scheduling and communication providers;
analytics providers;
payment processors;
professional advisers;
healthcare technology providers when appropriate;
government or regulatory authorities when legally required;
a successor entity in connection with a merger, acquisition, restructuring, or asset transfer; or
others at your direction or with your consent.

We do not sell patient PHI.

We do not sell personal information for monetary consideration.

Certain analytics or advertising technologies may constitute “sharing,” targeted advertising, or similar processing under some state privacy laws. Where applicable, rights and choices provided by those laws will apply.

9. Patient-Facing Technology

The U.S. medical practice uses third-party healthcare and business systems that may include electronic health records, intake tools, telehealth technology, prescribing systems, laboratory services, supplement platforms, payment services, and secure communications.

Where HIPAA requires a Business Associate Agreement or similar contractual protection, we use appropriate safeguards and contractual arrangements.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

No website, transmission method, or information-storage system can be guaranteed to be completely secure.

11. Data Retention

We retain general website information for as long as reasonably necessary for the purposes described in this policy and to meet legal, operational, security, and recordkeeping requirements.

Medical records are retained according to applicable healthcare laws and professional requirements in the jurisdiction governing the care.

12. Children

This website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through general website interactions.

Medical information concerning minors may be collected in the course of lawful healthcare where appropriate consent and other legal requirements are satisfied.

13. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include rights to:

request access;
request correction;
request deletion of certain information;
object to or restrict certain processing;
opt out of certain marketing communications; or
exercise other rights provided by applicable privacy law.

Healthcare records and PHI may be subject to different rules and exceptions.

To submit a privacy request, contact: contact@metabolichealthmd.com

We may need to verify your identity before processing certain requests.

14. International Visitors

This website is operated by a U.S. entity and uses internet and technology providers that may process website information in the United States or other countries.

If you access the website from outside the United States, general website information may therefore be transferred to or processed outside your country.

Clinical health information created through Dubai medical care is subject to separate UAE health-data requirements and applicable C37 Medical Hub procedures.

15. Third-Party Websites

Links to third-party websites or services are provided for convenience.

We do not control their privacy or security practices and encourage you to review their policies separately.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The current version and revision date will be posted on this page.

17. Contact Us